Business Automation Engineer

RPA & Workflow Orchestration, AI Agents & LLM Automation. Open to Remote US Roles.

Python • SQL • Make • Zapier • n8n • Power Automate

AI-Powered Automation for Modern Operations

AI Automation Engineer based in Brisbane, Australia, with 9+ years designing automation frameworks across ERP and 3PL environments from SQL-driven data pipelines to AI agent-powered workflows. I build tool-agnostic automation using Python, SQL, RPA, and low-code orchestration (Make, n8n, Zapier, Power Automate), and I ship LLM-powered AI agents that run full workflows end-to-end, unattended. Cutting manual processing time by up to 95%. Open to remote roles with US companies, Australian citizen, E-3 visa eligible.

Tool-Agnostic by Design

I don't start with a tool, I start with what your business already has. If your team runs on Microsoft 365, I build in Power Automate and VBScript. If you've got Python, SQL, Zapier, Make, or n8n available, I use those instead. And if your organization has access to Claude Code, I extend that further into AI-agent-driven automation. The goal is always the same: ship reliable automation on the stack you already have. The ability to adapt is my strength.

Automation & AI Agent Projects

Workflow‑Driven Automation Solutions

I design automation tools that streamline complex operational processes, reduce manual effort, and improve data accuracy across ERP and logistics environments. These solutions are built from detailed workflow analysis and are designed to be reusable, scalable, and reliable.

Automated ERP Data Entry: Developed Python and VBS‑based workflows that transform SQL‑extracted data into validated ERP inputs, eliminating manual entry and reducing processing time by up to 95%.
Order Generation Automations: Built Excel to Python/VBS script generators that create multi store orders end to end, reducing a two hour manual task to under ten minutes and enabling fully unattended execution.
QC Hold Code Reclassifications: Designed a SQL → Excel → VBS pipeline to bulk update hold codes across multiple categories, reducing a full‑day task to a 20 minute setup with automated processing.
Stock Relocation Automations: Created a reusable generator to relocate multi‑SKU lines across warehouse locations, eliminating manual entry and reducing error rates to zero.
Documentation & Capability Uplift: Authored SOPs and trained teams on automated workflows, improving throughput, accuracy, and operational consistency.
AI-Powered WhatsApp Sales Agent: Designed and deployed a fully autonomous WhatsApp AI agent (Meta API, LLM-based conversational flows, multi-tool orchestration) that runs sales, payment verification, and customer onboarding end-to-end, with zero manual intervention.

Digital Transformation Approach

I analyse operational workflows, identify inefficiencies, and design digital solutions that improve accuracy, reduce manual effort, and strengthen reporting. My approach combines stakeholder engagement, data analysis, process mapping, and capability uplift to deliver sustainable improvements across operational and digital environments.

Skills

SQL & Data Analysis

Transform raw operational data into actionable insights that support decision‑making, reporting, and workflow optimisation.

AI Agents & LLM Automation

Design and deploy LLM-powered AI agents and low-code automations (Make, n8n, Zapier) that run full workflows unattended, from customer conversations to internal approvals. These solutions are designed for reliability, scalability, and unattended execution.

I integrate ERP systems with tools like Power Automate, Zapier, Power Query, Python and VBS to create seamless, automated communication between business platforms. This improves data flow, reduces duplication, and enhances operational efficiency.

Systems Integration

Map operational workflows, identify inefficiencies, and design digital solutions that improve accuracy, reduce manual effort, and support sustainable process improvement.

Workflow Analysis & Process Improvement

The Mission

I believe automation should free people from repetitive work so they can focus on higher-value thinking. My work spans operational workflows and AI agents, but the goal is bigger than one workflow at a time: building the skills and track record to lead organization-wide AI strategy, where automation and AI create outsized value for the business, the people who work in it, and the wider world.

Proven Results

My automation frameworks and unattended Python and VBS pipelines have reduced manual processing by up to 95%, delivering measurable efficiency gains across ERP and logistics operations. I specialise in designing reusable script generators and SOPs that eliminate human error, enhance data accuracy, and enable high‑precision automation for complex workflows. These solutions have been successfully applied across diverse business environments, demonstrating scalability, reliability, and long‑term impact.